4reeds
18 and over
Posts: 6,199
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Post by 4reeds on Apr 26, 2006 14:16:22 GMT -5
10 REASONS WHY I HATE FYE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ok, it's really only 1 reason, but look at the dumb a** response they sent me. I just finished filing my BBB complaint.
Hello Stephanie Reed,
Thank you for your follow up email.
These promotional photos were offered "while supplies last". We do not know why you would not receive one, but your friend would.
We shouldn't't be advertising this promotion on our site. If it is still being advertised, we will be sure to remove it immediately.
Again, we truly apologize for the poor impression you received.
Sincerely, FYE Customer Care Team shop.fye.com
fye.com
It took me 3 complaints to get something more than the 'canned' Sorry, we're out of the promotional pics e-mail and this is the dumb reply I get.
I am never ordering from them again!
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Post by Ceeje on Apr 26, 2006 17:38:13 GMT -5
They still have it being advertised! Why is it so difficult to take it off their website?
I have no idea why you didn't get yours, 4reeds. You ordered 2 days after I did and I got mine. That sucks!
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Post by radioclash on Apr 26, 2006 20:49:17 GMT -5
4reeds - It's so disappointing that you didn't get a photo. The whole thing has been bittersweet.
It is unbelievable to me that they still have it advertised.
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4reeds
18 and over
Posts: 6,199
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Post by 4reeds on May 18, 2006 10:34:49 GMT -5
As you can tell by my av, I got not 1 but 2 signed pictures from FYE yesterday!!!!!!
I guess my Better Business Bureau complaint worked!!!!!!!
Yeah for Me!!!!!!!!!!!
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